Appointment Instructions

Visit the Dokotela website from your CHROME browser on your desktop computer, laptop, iPad or Smartphone:

Please note: the device you log in from must have a front-facing camera or webcam


Enter password: dokotela

PLEASE NOTE: The password will always be "dokotela"

This will bring you to a list of our Psychiatrists. Click ‘CONNECT TO VIDEO ’with your booked Specialist - under the photograph

This should take you to a new window, which will advise the Fees applicable and ask you to submit a Medicare claim form

Enter your name and click “I Agree”

This will redirect you to Zoom or Coviu

Zoom: download app, follow prompts (if not already on PC)
Coviu: runs from browser - sign in as guest, take a picture/Snap, enter your name - click to continue

You will join your Specialist’s wait room and he/she will allow you to enter the online meeting room when ready.

At the end of your appointment, please provide a post-appointment feedback.

***Internet Speed Test***

Require: 10 Mbps download and 3 Mbps upload for a stable connection.

Please TEST and let us know ASAP if you do not have sufficient speed

(02) 8003 7668