Understanding Telehealth: What to Expect from Your Online Psychiatry Appointment

In today's fast-paced world, accessing quality mental healthcare should be convenient and accessible.  

At Dokotela, we understand that your journey to mental well-being is unique, and we're committed to providing flexible solutions that fit your lifestyle.  

Telehealth, or online mental health appointments, is a powerful tool that eliminates geographical barriers and offers a comfortable, private space for you to connect with our mental health specialists.  

If you're new to telepsychiatry or online psychology, you might have some questions.  

This guide will walk you through what to expect from your online mental health consultation with Dokotela and offer tips for preparing.

What is a Telehealth Appointment? 

A telehealth appointment is a virtual consultation with a mental health professional conducted via secure video conferencing.  

You can get the same care as an in-person visit. You can do this from your home or any private place in Australia.

This applies whether you live in a city or a rural area.  

At Dokotela, we use secure, user-friendly platforms that ensure your privacy and confidentiality.

Benefits of Telehealth in Australia: 

• Convenience: No travel time or costs, especially beneficial for rural and regional areas. 
• Accessibility: Connect with telehealth specialists from anywhere in Australia, including metro, rural and remote areas. 
• Comfort: Receive mental health care in a familiar and comfortable environment. 
• Flexibility: Schedule appointments that fit your unique lifestyle, offering flexible mental health services. 
• Reduced Stigma: Mental telehealth reduces the anxiety associated with traditional in-person visits.

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What to Expect During Your Telehealth Appointment with Dokotela

1. Joining the Appointment:  

1. Visit our "Attend Appointment" page. This link can also be found at the top right-hand corner of our homepage.

• Search for your specialist's name using the search bar. You would have received your specialist's name from us via text. 
• You will be brought to a form. Fill in the form and click ‘I agree’. 
• Please double-check that your device's camera and microphone are working correctly for your video consultation. 

2. The Consultation:  

• Your telehealth specialist will begin the consultation just like an in-person appointment. 
• The appointment lengths vary depending on the specialist you are seeing. (Initial appointment avg. 60-90 minutes, subsequent appointment avg. 30-60 minutes). 
• You will have the chance to talk about your concerns. You can also ask questions and work with your doctor to create a treatment plan. 

3. Follow-Up:  

• Our specialist will discuss any follow-up appointments and prescriptions as needed. 
• Our healthcare professional will provide a detailed treatment plan to your GP, allowing for a collaborative approach to your care.

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Tips for Preparing for Your Online Mental Health Appointment: 

• Test Your Technology: Ensure your internet connection, camera, and microphone are working for your telehealth session. 
• Find a Private Space: Choose a quiet, well-lit room where you won't be disturbed during your online session. 
• Minimise Distractions: Turn off notifications and close unnecessary applications on your device during your consultation. 
• Gather Information: Have any relevant medical history or notes ready for your online psychiatry or online psychology appointment. 
• Write Down Questions: Prepare a list of questions you want to ask your specialist. 

Addressing Common Concerns About Telehealth in Australia: 

• Privacy: Dokotela uses secure platforms that comply with Australian privacy regulations for online mental health services. 
• Technology Issues: If you experience technical difficulties, contact our support team for assistance with your telehealth appointment. 
• Effectiveness: Telehealth has been proven to be effective for a wide range of mental health conditions in Australia

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Conclusion: 

Telehealth appointments offer a convenient and accessible way to prioritise your mental health.  

At Dokotela, we're committed to providing high-quality care that meets your individual needs to help with your mental health conditions.  

If you have any further questions or concerns about online mental health appointments and our health support, please don't hesitate to contact us.  

Ready to experience the convenience of telehealth consultation? 

Ask your GP for a referral and book your online appointment with Dokotela today.  

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